Influenced by recent import and export policies, the delivery time of orders from the United States may be delayed.
We transport from USA or Hong Kong or other country.
Due to increased demand and high volume of orders, please allow up to 3 Business days for orders to be dispatched.
Your order will be sent via DHL Or UPS (2-12 Business Days Delivery).
Due to the global impact of COVID-19, delivery times actually depend on the logistics company.
Please note that we do not have the control over the tracking of your parcel once it has been dispatched.
Upon receipt of your dispatch notification, please kindly wait for 2-3 days before tracking your order.
If you require your order urgently, please email us on firstname.lastname@example.org so we will try to prioritise your order as soon as we can.
Thanks for your patience and understanding.
Please check carefully when you receive your parcel, if there’s any discrepancies, please contact us as soon as possible.
Please ensure that you provide an order number, your full name and full address every time you contact us.
It would be helpful if you could send us a photo of the parcel you have received including the postage label which will help us to process your query promptly.